Bonnie Patrick-Mattalian

Chief Experience Officer
Executive Staff & Administration, Health and Wellness, Membership Services

Education

Bachelor of Arts, University of Maryland

Quick Facts

  • Bonnie was a professional actress on Broadway for 10 years.
  • Bonnie is a professional Mrs. Claus seasonally.
  • Bonnie started working for the JCC in 2023

Bonnie Patrick-Mattalian is responsible for providing exceptional member and guest experiences, and for growing our membership. She believes the Kaplen JCC is unmatched in value, program, and services anywhere in the area, and is excited for our future together. As a consultant with 23 years of proven solutions for customer experience delivery success, Bonnie is renowned for understanding consumer insights and behaviors.

I have been happy to support over 40 JCCs around the country for the past 15 years. Being able to positively impact my local community is my true passion. Collaborating with local leaders and our fabulous team here at the J, we will provide engaging and exceptional experiences at every turn in life.

Bonnie facilitated the successful launch of over 60 community centers and turnarounds for another 20, including many JCC’s from around the country. A recipient of the LifeFitness/Club Industry Businesswoman of the Year Award, she provided support for all JCCs during the pandemic through her work with the JCCA. Her family is active in law enforcement, and in supporting many charitable causes. Ask her to dance with you – she will!

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